Computer repair
Slow PCs, viruses, failed drives, upgrades and data recovery. Most fixes are done the same or next day, with a straight answer on whether it’s worth repairing.
Text me about your computer problems →
Based in Seymour, right between Knoxville and Sevierville
Your local IT & AI guy for Knoxville & Sevierville businesses.
Computers, networks, phones and websites that just work, plus practical AI that brings in more business and hands you back hours every week. No jargon, flat-rate quotes, and a real person you can call.
- Free 15-minute call
- Computers, networks, websites and AI under one roof
- Flat-rate quotes
You’ll talk to me, Steve Hurst, from the first call to the last fix.
Computer, network, phone, website and AI services
One call covers all of it.
Most small businesses juggle a web designer, a computer guy, a phone company and a marketing agency. With me it’s one number for your website, phones, computers and AI. Prices are starting points; every job gets a flat-rate quote first.
Offices, networks & phones
Workstations, Wi-Fi that reaches every corner, firewalls, backups, cybersecurity basics, and business phone systems with call queues and AI answering.
Ask about office equipment and systems →
Websites, SEO & online stores
Fast, mobile-first sites built to turn visitors into calls, including a one-page starter site in 7 days. Local SEO, Google Business Profile, and content that shows up in Google and in AI answers.
Websites starting at $500
Free website & Google check Not sure your website, Google listing or tracking is working for you? Text me and I’ll take a look for free and tell you what’s worth fixing. Text me for a free check →
AI & automation
AI phone agents, website chat assistants, instant replies and follow-up for every inquiry, AI-written posts and reports, and private AI that runs on your own computer when the data is sensitive.
Ask what AI could do for your business →Starting at $1,999
CRM, accounting & software fixes
Make the software you already pay for actually work: cleanup, custom workflows, and integrations between your CRM, field-service app and QuickBooks Online or other accounting software.
Ask about your software and CRM →Starting at $999
Custom apps & APIs
When off-the-shelf software doesn’t fit, I build the tool that does: dispatch boards, customer portals, inventory scanners, booking systems, POS add-ons, and the APIs that tie them together.
Tell me about the app you need →Custom quote
Not sure which one you need?
Text me a photo of the problem, a link to your website, or just what’s frustrating you. You’ll get a free, honest answer, even if the answer is “don’t spend money on that.”
Save my number for the next time something breaks →Small-business IT support in Knoxville & Sevierville
The IT department you don’t have to hire.
Your business runs on computers, Wi-Fi, email, phones and backups. I handle all of it, from a slow laptop to a full office network, and keep it secure, backed up and running so you can stop thinking about it. It’s also the solid ground any AI tools need to stand on.
Managed IT & care plans
Updates, patching, monitoring and a help desk that’s me. Priority response for care-plan clients.
Cybersecurity
Multi-factor sign-in, endpoint protection, firewalls, phishing defense, security checkups and ransomware recovery.
Backups & recovery
Automatic local and cloud backups, restores that are actually tested, and data recovery when a drive dies.
Microsoft 365 & Google Workspace
Setup, migrations, shared files, licensing cleanup, and business email that lands in the inbox (SPF, DKIM, DMARC).
Networks & Wi-Fi
Business Wi-Fi that reaches every room, guest networks, firewalls and secure remote access for working from home.
Workstations & printers
New PC setup, upgrades, printers and scanners, and straight advice on what to buy so you don’t overpay.
Business phone systems
Cloud VoIP systems like 3CX and others: call queues, menus, voicemail-to-email, call tracking and AI answering.
Servers, hosting & cloud
Windows and Linux servers, VPS hosting, domains, DNS and SSL, hardened and backed up.
New office setup & moves
Internet, network, desks, printers, phones and accounts, all coordinated so you open on day one.
The quote is the price.
You approve one flat price before I start, and that’s what you pay. If I find something that changes the job, you hear about it first.
You get me, not a call center.
If I’m on a job, text or leave a message. I return every one myself and tell you straight when I can be there.
Everything stays in your name.
Domains, accounts, passwords, software and data are set up in your name, documented and handed over. No lock-in, ever.
Many IT firmsSteve
Who picks upA ticket queue, then whichever tech is freeMe, not a ticket queue
PricingHourly rates, project minimums or per-user monthly bundlesPublished starting prices and a flat quote before work starts
What’s coveredIT and security; websites and marketing sent elsewhereIT, AI, websites, software and marketing systems under one roof
AIWorkshops and add-on bundlesCustom agents built for you, in accounts you own
Hi, I’m Steve.
I’m the person businesses call when the computer won’t start, the website isn’t bringing in work, or the software they paid for doesn’t talk to anything else. Lately most of those calls end the same way: “Could AI do this for us?” Very often, it can.
I’m a one-person shop on purpose. You deal with me from the first call to the last fix, I explain things the way I’d explain them to a friend, and I treat your money like it’s mine. If a quick fix solves it, you won’t hear about a $5,000 project.
As an IONOS Agency Partner I can also get clients business-grade hosting, domains and email at partner pricing.
Real projects · client names kept private
Built, tested and running.
Systems I’ve built and keep running for East Tennessee businesses. Each one can be set up for yours.
- IT · Phones
A cloud phone system for a growing office
Call queues, ring groups, after-hours routing and voicemail-to-email, plus a separate tracking number for every ad source, so the call reports show exactly which marketing makes the phone ring.
- AI · Phones
An AI receptionist on the main line
Picks up the company’s main number in a natural, upbeat voice, day or night. It knows the services, hours and service area, sorts callers by what they need, routes them to the right queue or takes a detailed message, and logs every call for reporting.
- Software · Accounting
Field-service to accounting sync
Jobs and invoices flow from field-service software into QuickBooks Online on their own, with checks that catch $0 invoices, missing customers and mismatched totals before they ever reach the books. Works the same way with Xero and other accounting software.
- Web app
A dispatch board with a customer portal
A live, color-coded scheduling board the whole office runs the day from, with time blocks and manager controls, plus a portal where customers check their own appointment instead of calling to ask.
- Android app · Field sales
A field-agent app for Android tablets
A custom tablet app field agents carry everywhere: run customer surveys on the spot, capture new leads with full contact details, and book appointments straight onto the office calendar, with everything synced to the CRM.
- Web app · Hardware
A barcode inventory system
A phone-friendly scanner app for the stockroom: scan items in and out, print barcode labels, and see live stock counts and exportable reports. Nobody counts shelves by hand anymore.
- Retail · Web
Point of sale and digital waivers
A retail point of sale with sales and tax reporting, plus online liability waivers guests sign on their phones before they arrive, for a popular tourist resort.
- Reporting · Automation
Reports that build themselves
Every Monday, sales, staff performance, results by location and the marketing numbers are pulled from the CRM, phones and ad accounts and turned into branded, print-ready PDFs before anyone gets to the office.
- AI · Operations
A second brain that runs the back office
One organized knowledge base of procedures, prices and history with several AI models wired in. It runs weekly reports, ad swaps, website updates and phone-system changes from step-by-step playbooks, and checks with the owner before anything goes out.
- Marketing · AI
A Google review engine
QR codes and follow-up texts that ask happy customers for a review, a dashboard that flags every new one, and AI-drafted replies in the company’s voice that the owner approves before they post.
- Marketing · Automation
A Facebook ad machine that runs itself
Instant-form ads send new inquiries straight into the CRM. Every Monday the weakest ad is swapped for a fresh one, and a scheduled calendar of posts and ad graphics keeps the page active without anyone babysitting it.
- AI · Privacy
Private AI on local hardware
AI models running on a computer in the office to check and summarize customer details, so sensitive data never leaves the building and there’s no per-use fee.
Client names stay private. On a call I’m happy to walk you through how any of these work.
How working with me goes
A free 15-minute call
Tell me what’s eating your time or costing you money. You’ll get a straight answer on what’s worth doing, and what isn’t.
A plain-English plan
What I’ll set up, what it should save or earn you, and one flat price. You decide before anything starts.
I build it and train your team
Setup, testing and hands-on training. You get in-person help along with custom, detailed documentation, not a thick manual that adds to the confusion.
We watch the numbers
Sales, calls, hours saved. If something can work harder, I tune it. I’m a call or a text away. Save my contact
On-site from Knoxville to the Smokies.
I’m based in Seymour, right between Knoxville and Sevierville, so most of the area is a short drive away. Remote help is available anywhere.
Towns I work in most
Knoxville, Sevierville, Seymour, Pigeon Forge, Gatlinburg, Kodak, Maryville, Alcoa, Farragut, Powell, Oak Ridge, Lenoir City, Dandridge and Townsend.
On-site when it matters, remote when it’s faster
Computers, networks and phone systems get an in-person visit. Software, websites and AI work can be done remotely, so you’re not waiting on a drive.
AI, in plain English.
You don’t need to learn the buzzwords. Tell me what’s costing you time or money, and I’ll match it to a tool that fixes it. The technical name is there too, so you’ll recognize it when you hear it.
-
“We miss calls when we’re on a job or after five.”
An AI phone agent picks up every call in a natural voice, answers common questions, books the appointment or takes the details, and adds the caller to your CRM and calendar right away.
AI voice agent · AI receptionist -
“New inquiries sit for a day before anyone follows up.”
Every new lead from your website, Facebook or Google gets a personal text and email within a minute, lands in your CRM, and your team gets reminders until it’s closed.
Lead nurture automation · CRM workflow -
“I’m spending money on ads and can’t tell what’s working.”
Tracking phone numbers and links for each ad, then a weekly report that shows calls, inquiries, sales and cost per sale by channel, so you can cut what isn’t paying.
Call tracking · Attribution · KPI dashboard -
“Posting on Facebook every week takes forever.”
AI drafts weeks or even months of posts and ad ideas in your voice, your agent schedules the posts and ads, and the weakest ads get swapped out each week for fresh ones.
AI content calendar · Ad automation -
“We’ve got happy customers but hardly any Google reviews.”
Automatic review requests after every job, a dashboard that flags new reviews, and AI-drafted replies you approve with one tap. More reviews usually means more calls from Google.
Reputation management · Google Business Profile -
“My office types the same info into three different programs.”
Your CRM, scheduling software and accounting software (QuickBooks Online, Xero or whatever you use) get connected, so a customer, job or invoice is entered once and shows up everywhere it should.
API integration · Zapier · Make.com -
“Customers ask the same ten questions all day.”
A chat assistant on your website trained on your services, prices, hours and policies. It answers instantly, day or night, and hands ready-to-buy customers to you.
AI chatbot · Answers from your own info (RAG) -
“I don’t really know what my competitors are charging or doing.”
An AI agent researches who ranks above you, their pricing and offers, their reviews, and even their advertising and marketing: which ads they’re running, where, and what they’re promoting. You get a short report with an action list.
Competitor research · Ad & marketing intelligence -
“Half our inquiries are junk, and they eat up the sales team’s day.”
AI screens and scores each lead before anyone picks up the phone, checking that the name, address and phone number are real, so your best people spend time on the best leads.
Lead scoring · AI verification -
“Monday mornings are spent building reports by hand.”
Reports that build themselves from your CRM, phones and ad accounts: sales, where customers come from, staff performance, delivered as a clean PDF you can print.
Automated reporting · Business intelligence
Demo call
Hear an AI receptionist take a call.
A demo call for a company called Firefly Heating & Air. The receptionist is AI. Yours would know your services, prices, hours, qualifying questions, policies and calendar, and answer in your company’s voice.
0:00 / 1:12
What happens next, automatically: Dan is added to your CRM, and the job is scheduled on your calendar for 8 a.m., ready to dispatch. Dispatching can be automated too: the right technician, the best route, and an automatic on-the-way heads-up to the customer.
- AI receptionist
Thanks for calling Firefly Heating and Air, this is Ava! How can I help you today?
- Caller
Hey, yeah. My heat pump's blowing cold air, and it's supposed to get down to thirty tonight.
- AI receptionist
Oh no, that's no fun on a cold night. I can definitely help with that! Is this for a home you own, or a rental property?
- Caller
It's my house. I own it.
- AI receptionist
Perfect. And what's the address where the unit is?
- Caller
412 Maple Lane, in Seymour.
- AI receptionist
Great, Seymour's right in our service area. Is the system making any unusual noises, or is it just blowing cold air?
- Caller
Just cold air. The fan's running fine.
- AI receptionist
Okay! So I've got two options for you. We can send someone out tonight as an after-hours emergency, which has a $129 trip fee, or I have an opening tomorrow morning at eight with no extra charge. Which works better for you?
- Caller
Tomorrow at eight is fine.
- AI receptionist
You got it! You're booked for tomorrow at eight a.m. Can I grab your name, and is this the best number for a text confirmation?
- Caller
Dan Miller. And yeah, this number works.
- AI receptionist
Thanks, Dan! Your confirmation is on its way, and your technician will call when they're headed over. Anything else I can help with tonight?
- Caller
Nope, that'll do it. Thank you!
- AI receptionist
Of course! Stay warm tonight, Dan.
Skip the AI middleman.
Every week there’s a new “AI agent for plumbers” or “AI platform for restaurants.” Many of them are a subscription wrapped around the same few AI models from OpenAI, Anthropic, Google and the open-source world. You pay their markup, live with their roadmap, and stay stuck on whatever model they picked.
I build on those same foundations, but I build your agent: tailored to how your business runs, set up in accounts you own, and yours to change any time. It can run on any model, or a combination of them: one for writing, one for voice, one that stays private on your own computer.
A typical AI service
The one model they pickedProbably last year’s
Their platformMonthly markup · their roadmap · their account
Your business
Waiting on their roadmap.
A custom agent built by Steve
ClaudeGeminiGPTGrokLocalAny model, or several
Your agentYour accounts · your data · your rules
Your business
Uses the best model for each job, and mixes them when that works better.
Rented AI service
- One-size-fits-all product with your logo on it
- Per-seat, per-minute or per-message fees, forever
- Locked to the model they chose, even after better ones ship
- Your prompts, data and workflows live in their account
- If they raise prices or shut down, you start over
Custom-built by Steve
- Built around how your business actually works
- Runs in your own accounts; you pay the AI provider’s usage fees directly, with no middleman markup
- Built on any model (Claude, GPT, Gemini, Grok or private local models) or a mix, and moves to a better one as soon as it’s worth it
- You own the agent, the instructions and the data
- Change it whenever you want, with me or without me
Last week’s best model can be old news today. Don’t get stuck paying for a service that’s already falling behind the leaders.
One second brain. Every model wired in.
Choosing the right models is half of it. The other half is getting them to work together. I build your business a private second brain, then connect several AI models to it through one harness with routing instructions that decide which model handles each part of a job, what it’s allowed to touch, and when it has to check with you first.
You ask for something once, in plain English. Behind the scenes, each piece goes to the model that does it best.
Drag to spin · hover a dot · tap a topic to light it up
Example request
“Put together a spring tune-up promotion for customers we haven’t seen in a year.”
One request. Several models. One finished campaign waiting for your OK.
Every dot is the kind of thing a real second brain holds. Yours would hold your business’s actual details, and grow as you do.
A second brain that knows your business
A private, organized knowledge base of your services, prices, policies, procedures, customers and history. Every model reads from the same source, so the work sounds like your company instead of a generic chatbot.
A harness with routing rules
Plain-language instructions decide which model handles research, writing, images, voice or system updates, what each one may access, and what to do when something’s unclear. Swapping a model is a one-line change, not a rebuild.
Connected, with guardrails
Secure connectors (MCP, an open standard for plugging AI into apps) and each product’s API link it to your email, calendar, CRM, accounting software, phones, website and files. Sending, paying or publishing can wait for your OK, and every action is logged.
Which model for which job
Claude Anthropic
Careful reasoning, long documents and writing, and good at working inside existing systems: CRMs, spreadsheets, files and other software.
Good for: system updates, reports, procedures, custom tools
Gemini Google
Handles very long documents and big batches at once, and fits naturally if your business already runs on Google Workspace.
Good for: large document batches, Google Workspace tasks
GPT OpenAI
Natural real-time voice for phone agents, strong writing, image generation and speech-to-text. A versatile all-rounder with a huge ecosystem.
Good for: AI receptionists, marketing copy, images, transcription
Grok xAI
Great at internet research and live data: it searches the web as it works, so answers reflect what’s happening right now, not months ago. Handy for spotting trends and keeping an eye on competitors.
Good for: internet research, live data, trends, competitor watch
Local models Llama, Mistral, Qwen and others
Run on a computer in your office. No per-use fees: the only ongoing cost is the electricity to power the computer it runs on, and your data never leaves the building. Not as capable as the big cloud models, but great for private, routine work.
Good for: sensitive files, sorting and tagging, offline work
I run my own business on exactly this kind of setup: one second brain with several models wired into it, each doing what it’s best at. I build the same thing for clients, sized to the business and the budget.
Run your own numbers.
Every project starts with one question: will it pay for itself? AI usually earns its keep two ways. It hands hours back to your team, and it catches the customers who slip through the cracks: missed calls, slow follow-ups and after-hours questions. Slide these to match your business.
A rough estimate with simple assumptions: AI takes over about half of the repetitive hours, and faster follow-up, AI phone answering and website chat recover about half of the customers who slip away today. Revenue isn’t profit, so on a free call we’ll run your real numbers and margins.
What it looks like in your business.
The same tools work very differently for a roofer, a dentist and a cabin company. Pick yours and see where I’d start.
Home services & trades
HVAC, plumbing, roofing, electrical, pest control, landscaping and contractors
You’re on a roof or under a sink when the phone rings. The money is in catching every call and following up fast.
- Never miss a job call. An AI phone agent answers while you’re working, books the estimate on your calendar and adds the customer to your CRM.
- Follow up on every quote. Automatic texts and emails until the customer says yes or no, so warm prospects stop going cold.
- Office software that talks. Service Fusion, Jobber, ServiceTitan or whatever field-service software you use, synced with QuickBooks Online or your accounting software, so invoices aren’t typed twice.
- Know which ads ring the phone. Call tracking per ad source, plus review requests sent after every finished job.
Good first project: AI phone agent + review automation
Text me about this →Medical, dental & vet offices
Dentists, chiropractors, physical therapy, optometry, med spas and veterinarians
Your front desk is the bottleneck. Every call they don’t have to answer is time back for patients.
- Fewer no-shows. Online booking with text reminders and easy rescheduling.
- Answers without hold music. An AI assistant handles hours, location, insurance and new-patient questions. It never touches patient records.
- Privacy-minded IT. Multi-factor sign-in, encrypted backups, separate guest Wi-Fi and locked-down workstations.
- Found by new patients. A fast site with services and insurance info that Google and AI assistants can read.
Good first project: Booking + reminders, then a security checkup
Text me about this →Restaurants, cafés & bars
Restaurants, cafés, bakeries, bars and breweries
Hungry people decide in seconds, on their phone. Your hours, menu and photos have to be right everywhere.
- Correct everywhere. Menu, hours and specials kept current on Google, Apple Maps, Facebook and AI assistants.
- Your POS, connected. Toast, Square, OpenTable or your current system wired into a fast site with ordering and reservations.
- Specials posted in minutes. AI drafts weekly specials and event posts in your voice; you approve with a tap.
- Wi-Fi that doesn’t take down the register. Guest Wi-Fi kept separate from your POS network.
Good first project: Google profile cleanup + a fast menu site
Text me about this →Cabins, hotels, venues & attractions
Cabin rentals, hotels, wedding and event venues, campgrounds and attractions
In Sevier County, every booking that goes through a listing site costs you a commission.
- More direct bookings. A booking engine on your own site, with payments and availability calendars synced.
- A 24/7 guest concierge. An AI assistant answers check-in, Wi-Fi, parking and pet questions any time of night.
- Inquiries that get answered. Wedding and event inquiries get an instant reply and a follow-up schedule.
- Wi-Fi guests don’t complain about. Reliable coverage across cabins, lodges and grounds.
Good first project: Direct booking site + AI guest assistant
Text me about this →Real estate & property management
Agents, brokerages, property managers and apartment communities
Whoever answers first usually wins the client. Speed is the whole game.
- Leads answered in a minute. Instant replies to Zillow, website and social leads, with the details routed into your CRM.
- Listings without the writer’s block. AI drafts listing descriptions, emails and social posts from your notes.
- Maintenance requests, triaged. Tenant requests collected, triaged and sent to the right vendor.
- One dashboard. Leads, showings and closings pulled into one weekly report.
Good first project: Instant lead response + CRM cleanup
Text me about this →Law, insurance & accounting
Attorneys, insurance agencies, accountants and tax preparers
You sell your time. Intake and paperwork shouldn’t eat it.
- Intake that qualifies. After-hours calls and web inquiries screened by AI, with the right questions asked up front.
- Routine paperwork, drafted for you. Engagement letters, renewal reminders and routine emails generated from templates you approve.
- Locked-down Microsoft 365 or Google Workspace. Multi-factor sign-in, secure file sharing, e-signatures and tested backups.
- A site that earns trust. Clear practice areas, reviews and fast contact options on mobile.
Good first project: Security checkup + AI intake
Text me about this →Auto repair, tires & dealers
Repair shops, body shops, tire shops, used car and powersports dealers
Customers want to book online and know when their car is ready, without calling three times.
- Online booking. Appointment requests from your site and Google profile, straight into your shop software.
- Status texts. Automatic “your car is ready” messages and approval requests by text.
- Inventory kept current. Dealer inventory feeds on your site, kept current.
- More five-star reviews. A review request after every visit, with AI-drafted replies.
Good first project: Booking + texting + reviews
Text me about this →Churches, schools & nonprofits
Churches, private schools, daycares and nonprofits
Small staffs, lots of volunteers and a tight budget. The tech has to be simple and cheap to run.
- A site people actually use. Events, sermons or news, and online giving or enrollment, easy for staff to update.
- Free and discounted software, set up right. Google Workspace or Microsoft 365 nonprofit plans with shared calendars and drives.
- Less volunteer juggling. Sign-ups, reminders and schedules automated.
- Safe Wi-Fi. Guest and family Wi-Fi kept separate from office computers.
Good first project: Website refresh + Workspace or 365 setup
Text me about this →Retail, salons & boutiques
Boutiques, gift shops, salons, barbers and studios
Foot traffic is great. Repeat customers and online sales are better.
- Sell online too. Shopify, WooCommerce or another store platform synced with your Square or other POS inventory.
- Clients who come back. Text reminders that bring clients back for their next appointment.
- Content without the grind. AI-drafted Instagram and Facebook posts from photos you snap.
- Show up on Google. Profile, photos, products and reviews kept fresh.
Good first project: Online store or booking + social automation
Text me about this →Questions owners ask me
What does an “IT and AI guy” actually do for a small business?
Two things. On the IT side, I keep the everyday tech running: computers, Wi-Fi and networks, business phones, email, Microsoft 365 or Google Workspace, backups and security. On the AI side, I set up practical tools that save time or bring in money: an AI phone agent that answers when you can’t, automatic follow-up texts and emails for new inquiries and quotes, a website chat assistant trained on your business, AI-written social posts and ad reports, and connections between the software you already pay for so nobody types the same thing twice. I explain it in plain English and keep it running.
What IT work do you handle?
Computer repair, virus removal, office workstations, Wi-Fi, firewalls, backups, Microsoft 365 and Google Workspace, servers and business phone systems, plus monthly care plans. Hardware and network jobs are on-site; most software and AI work is done remotely.
What happens if our computers or network go down?
Call or text me. Many problems can be fixed remotely right away. Hardware, network and phone problems get an on-site visit across Knoxville, Sevierville and the towns around them, and care-plan clients get priority response.
Why not just buy an AI service made for my industry?
Many industry AI services are a subscription wrapped around the same few AI models I build with. You pay their markup, live with their feature list, and stay on the model they picked even after better ones come out. I build the agent around your business, in accounts you own, so you keep control, pay the AI provider directly, and can switch to a better model as soon as one is worth it.
Do I need to be good with technology to use AI?
No. I do the setup, testing and training. You get a simple way to use it, a written plan in plain English, and a phone number to call when you have a question.
How much does AI automation cost for a small business?
Custom AI automation starts at $1,999, plus usage fees billed to you directly by the AI provider, with no markup. Websites start at $500, software and CRM integration at $999. You get a flat-rate quote after a free 15-minute call, so there are no surprise bills.
How fast will I see a return on investment from AI?
I only recommend projects I expect to pay for themselves: a captured phone call, a customer answered in a minute instead of a day, or hours of data entry removed each week. On the free call we run your real numbers before you spend anything.
Is AI safe for my customer data?
It can be, when it is set up carefully. I use business-grade AI services that don’t train on your data, limit what each tool can see, keep passwords out of shared files, and can run private AI on your own hardware when the data is sensitive.
Will AI replace my employees?
The goal is to take the repetitive work off their plate — data entry, reminders, after-hours calls, first drafts — so your people spend their time on customers and jobs that make money.
Do you do computer repair in Sevierville, Pigeon Forge and Gatlinburg?
Yes. I repair and upgrade business computers and laptops across Sevier County, including Sevierville, Pigeon Forge, Gatlinburg and Kodak, plus Knoxville, Seymour and Maryville: slow PCs, viruses, failed drives, data recovery and new PC setup. You get a straight answer on whether it’s worth fixing.
What business phone systems do you set up?
Cloud VoIP systems like 3CX and others, with call queues, ring groups, phone menus, after-hours routing, voicemail-to-email and call tracking numbers for your ads. I can also put an AI receptionist on the main line so every call gets answered.
Do you offer IT support plans for small offices?
Yes. Monthly care plans cover updates and patching, monitoring, backup checks, security basics and priority response, priced by the number of computers and users. Ask for a flat monthly quote on the free call.
What areas do you serve?
I’m based in Seymour, between Knoxville and Sevierville. I work on-site across Knox, Sevier and Blount counties, including Knoxville, Sevierville, Pigeon Forge, Gatlinburg, Maryville, Alcoa, Kodak and Farragut, and remotely anywhere.
Can you fix or connect the software we already pay for?
Yes. I clean up and connect tools like Zoho CRM, Salesforce, HubSpot, Service Fusion, Jobber, QuickBooks Online, Zapier and Make.com, plus most other software with an API, so customers, jobs and invoices flow between them automatically.
Can you help my business show up in Google and in AI answers like ChatGPT?
Yes. I build fast websites with local SEO, structured data and AI-readable content, set up and tune your Google Business Profile, and automate review requests — the same signals Google and AI assistants use to decide who to recommend.
Let’s find the hours and the money you’re missing.
Call, text or email. You’ll get me, not a call center, and an honest answer about whether it’s worth doing.
(423) 871-3523Free 15-minute consultation · The quote is the price · Everything stays in your name · After-hours help for emergencies